AI Phone Ordering
Sumio's AI voice assistant answers your restaurant's phone, takes orders in a natural conversation and sends them straight to the kitchen. No more missed calls or misheard orders at rush hour.
- Answers every call, even during rush hour
- Knows your menu, extras and prices
- Phone orders land in the kitchen like any other order
- Forwards the call to your staff when needed
- TSE-compliant (KassenSichV)
- girocard, cards & contactless
- GDPR-compliant, hosted in the EU
- Kiosk, webshop, POS & more
- Support 7 days a week
- Based in Braunschweig, Germany
Everything you need
An AI voice assistant answers your phone, takes orders in a natural conversation and sends them straight to your kitchen, even when your team is busy.
Always answers
Every call is picked up, even at rush hour or when your whole team is busy.
Natural conversation
Guests simply say what they want. The assistant asks about sizes and extras and repeats the order to confirm it.
Knows your menu
It works with your current menu, extras and prices, so phone orders are always up to date.
Straight to the kitchen
Confirmed phone orders land in your kitchen and POS like any other order.
Hands over when needed
For special requests, the call is forwarded to your staff, so no guest is left without help.
More time for your guests
Your team no longer has to stop working to answer the phone and write down orders.
- Quick Service (QSR)
- Café
- Pizzeria
- Casual Dining
- Food Truck
How It Works
From consultation to launch in 4 simple steps.
Consultation & Setup
We analyze your specific needs and design a custom solution.
Menu Integration
We digitize your menu with high-quality images.
Installation & Training
We handle hardware installation and staff training.
Launch & Support
Support 7 days a week and regular software updates.
Works even better together
Start with one product or get the complete package. Everything shares the same menu, the same kitchen flow and the same dashboard.
Frequently Asked Questions
How do guests experience the AI assistant?
Guests talk to it as they would to an employee: they say what they want, the assistant asks follow-up questions about sizes or extras and confirms the order at the end.
What happens if the assistant cannot help?
For special requests the call is forwarded to your staff, so every guest gets an answer.
Can I use AI phone ordering on its own?
Yes. It works on its own and can be combined with the webshop, kiosk and POS at any time.
Ready to Transform?
Schedule your free consultation and demo.